AudioWaves offers a 30 day return on almost all purchases. No returns on racks and stands, cartridges, headphones, fluids, used, purchases w/trade-ins, demos, overstock, closeouts, and special orders. You will receive a refund within 5 business days of our receipt, less shipping costs and a 10% return fee, plus any credit card or PayPal fees ($20 total minimum) for items returned in original factory condition including unmarked warranty card, box, manual & accessories and shipped to us within 30 days of your receipt. Deposits are not fully refundable on cancelled orders. Used items are guaranteed to work upon receipt and have no other warranty. Please research your purchase for system compatibility and your future enjoyment. Allow components adequate time for burn in and evaluation, at least 2+ weeks and 100+ hours. If you have any problems call us and we will assist you. It is our goal to give you the best service and price. All returns must have a return authorization number. Returns without an RA will be refused. Cancelled orders and refused shipments incur a 15% restocking fee + all shipping costs. No returns on items purchased with an in store credit. Include sales receipt or copy with your return. Ship insured to 433 Ewing Street if by UPS or Fed Ex, or to PO Box 461 if by US Mail.



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